Terms of service

Terms of Service

Last updated: January 22nd, 2026

These Terms of Service (“Terms”) govern your use of Next Step Growth Team (“we”, “us”, or “our”) and the services offered through www.nextstepgrowthteam.ca (the “Site”).

By accessing or purchasing from our Site, you agree to be bound by these Terms.

1. Services

Next Step Growth Team provides professional services including, but not limited to, consulting, strategy, coaching, content planning, accountability, and related digital services.

All services are provided on a best-effort basis and do not guarantee specific results.

2. No Guarantees or Results Disclaimer

While we aim to provide high-quality services, we do not guarantee specific outcomes, earnings, sales, growth, or results. Results depend on many factors including effort, implementation, market conditions, and individual circumstances.

By purchasing our services, you acknowledge and agree that results are not guaranteed.

3. Payments & Billing

  • All prices are listed in $CAD

  • Payment is required in full before services begin unless otherwise stated

  • We reserve the right to change pricing at any time

  • Failure to complete payment may result in suspension or termination of services

4. Refund Policy

Refunds are governed by our Refund Policy, which includes a 30-day money-back guarantee, subject to eligibility and conditions outlined in that policy.

Refund requests outside the stated terms will not be honoured.

5. Client Responsibilities

By using our services, you agree to:

  • Provide accurate and truthful information

  • Engage respectfully and professionally

  • Participate and implement strategies to the best of your ability

  • Not misuse, share, or resell our materials, systems, or platforms

6. Intellectual Property

All content, materials, frameworks, strategies, documents, videos, portals, and resources provided are the intellectual property of Next Step Growth Team.

You may not:

  • Copy, reproduce, resell, or distribute materials

  • Share login access or proprietary resources

  • Use our content for commercial purposes without written permission

7. Termination of Services

We reserve the right to suspend or terminate services without refund if:

  • These Terms are violated

  • Abuse, harassment, or misuse occurs

  • Fraudulent or bad-faith behavior is identified

Clients may also discontinue services at any time, subject to refund eligibility.

8. Limitation of Liability

To the fullest extent permitted by law, Next Step Growth Team shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our services

  • Decisions made based on our guidance

  • Loss of profits, revenue, or business opportunities

9. Indemnification

You agree to indemnify and hold harmless Next Step Growth Team from any claims, damages, or expenses arising from your misuse of our services or violation of these Terms.

10. Third-Party Tools & Platforms

We may use third-party platforms (including Shopify, analytics tools, communication platforms, or scheduling tools). We are not responsible for outages, errors, or data issues caused by third-party services.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of St John's Newfoundland, Canada, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our Site.

13. Contact Information

For questions regarding these Terms of Service, contact:

Email: info@nextstepgrowthteam.com
Company: Next Step Growth Team